In order to improve the whole service quality of the customer service staff, the customer service center of Hanbang Technology begins the training in rotation for the customer service staff all over the country. 5 branch companies of Hanbang and 20 offices all over the country will send key customer service staff in turn to customer service center at Beijing to attend this training.

The main contents of this training include: technical knowledge of the product, product FAQ as well as plan preparation, basic information on joining between products and platforms, basic etiquette and relevant regulations of customer service, duties and relevant operation procedures of the relevant department, corporate culture and cohesion.

Customer service staff is a bridge between customers and the company; customer service staff stands for the company image before the customer, and to the company, customer service staff can directly reflects the disadvantage of the product application and the customer demand in time, therefore the construction of company customer service staff team is a important factor for the development of enterprises. This training intends to improve the overall performance with respect to technology, etiquette and so on. Training of the first batch has started at July and expected to be ended at the early November.